Staying connected and up-to-date with the latest news and updates is essential to ensuring that you are getting the full benefits you are entitled to with SSS.

Whether you have questions about your contributions, need to update your member data, or want to inquire about your benefits, it’s important to know how to contact the SSS anytime and anywhere. Whether you are in United Arab Emirates, Singapore, Taiwan, Saudi Arabia, or other countries worldwide, you can reach out to SSS and get the help you need.

We’ll guide you on how to stay connected with the SSS, no matter where you are in the world. We’ll discuss the different ways you can contact the SSS, including their hotline, email, social media accounts, and more. 

How to Contact SSS

1. SSS Hotline PH

Contact the following numbers:

SSS Hotline (for landline)	8-1455
SSS Hotline (for mobile)	02-1455
SSS Call Center Numbers	(632) 7917-777
SSS Toll-Free Number	(632) 8920-6401

The SSS Contact Center is operational on weekdays from Monday to Friday, with available hours from 7:00AM to 10:00PM.

2. SSS Hotline International toll-free number

For OFWs who have concerns regarding their Social Security System (SSS) contributions and benefits. You can call SSS their international hotline.

Hongkong and Singapore	001-800-0025-5777
Malaysia and Taiwan	00-800-0225-5777
Brunei	801-4275
Qatar	00800-100-260
United Arab Emirates	800-0630-0038
Saudi Arabia	800-863-0022
Bahrain	8000-6094

3. Email

You can send an email to [email protected] for general inquiries and [email protected] for web-related inquiries. You can also email a particular branch for your concern we compiled a list of email addresses of SSS branches.

4. Social Media

You can send messages at any time of the day to SSS official Facebook page or Twitter account social media accounts where you can send your questions.

As a member of the SSS, maintaining accurate member data is of utmost importance in ensuring that you receive the full benefits you are entitled to. Whether it be a change in name, civil status, address, or contact details, it is crucial to promptly update your member data. With the SSS Member Data Change service, members can easily update their information online without the need to physically visit an SSS branch or submit hard copies of forms. 

In this article, we will provide a comprehensive guide on how to update your SSS member data using the internet to make sure that your SSS benefits remain accurate and up-to-date.

How to Update SSS Member Data Change – Civil Status

1. Visit the SSS website and select Member.

2. Log in to your SSS account.

3. Enter your Username and Password and select Sign In.

4. In the SSS account dashboard, go to Services then Membership Records and click Submit Request for Member Data Change (Simple Correction) tab.

5. Select the Civil Status tab, and enter your new Middle Name and Last Name.

6. Upload the required documents:

• Birth Certificate
• Marriage Contract/Marriage Certificate
• Valid ID

7. Submit the changes to your account.

8. You will receive a prompt message and email that your transaction is successful.

How to Update SSS Member Data Change – Name

1. Go to the SSS website and select Member.

2. Log in to your SSS account.

3. Type your Username and Password and select Sign In.

4. In the SSS account dashboard, go to Services then Membership Records and select Submit Request for Member Data Change (Simple Correction) tab.

7. Select the Name tab, and enter your new First Name, Middle Name, Last Name and Suffix.

6. Upload the required documents:

• Birth Certificate
• Marriage Contract/Marriage Certificate
• Valid ID

7. Submit the changes to your account.

8. You will receive a prompt message and email that your transaction is successful.

For any concerns or inquiries regarding your Social Security System (SSS) matters, you can easily reach out for assistance. You can send an email to [email protected] or you can check our guide for alternative ways to contact SSS.

If you’re a voluntary contributor of SSS, it is important it is to ensure that your contributions are accurately credited to your account. One of the ways to check the status of your payments is by verifying your Payment Reference Number (PRN).

The process of checking your PRN payments can be confusing, especially if you’re new to the system. We’ll guide you through how to make sure that your payments are accurately credited to your account.

How to Check PRN Payments

1. Go to the SSS website and select Member.

2. Log in to your SSS account.

3. Enter your Username and Password and select Sign In.

4. In the SSS account dashboard, go to Payment Reference Number (PRN) and choose PRN Payments tab.

5. Verify payment status and if your payment is credited to your contribution payments to the SSS.

For any concerns or inquiries regarding your Social Security System (SSS) matters, you can easily reach out for assistance. You can send an email to [email protected] or you can check our guide for alternative ways to contact SSS.

Are you a bit confused on how to generate an SSS Payment Reference Number (PRN)?

As a voluntary member of SSS in the Philippines, it’s important to understand the process of generating a PRN to ensure that your contributions are properly allocated to your account. This guide will make generating your PRN a breeze.

How to Generate SSS Payment Reference Number (PRN)

1. Go to the SSS website and select Member.

2. Log in to your SSS account.

3. Enter your Username and Password and select Sign In.

4. In the SSS account dashboard, go to Payment Reference Number (PRN) and select Generate PRN tab.

5. Fill out the required information. You will be asked to provide some information such as your SSS number, the applicable month or months of contribution, and the amount you wish to pay. Make sure to double-check all the details before submitting.

6. Review and confirm. After submitting the required information, review the details and confirm. Once confirmed, the system will generate your PRN. You can take note of the number or print the page for your reference.

And that’s it! Generating your PRN is that easy.

For any concerns or inquiries regarding your Social Security System (SSS) matters, you can easily reach out for assistance. You can send an email to [email protected] or you can check our guide for alternative ways to contact SSS.